Travel Software for Travel Agents, TMCs, Airlines and Tour Operators

Careers

We are seeking gifted individuals for challenging positions to help us extend our industry leadership in technological innovation and customer service.

Please send your CV, with the job title in the subject, to jobs@galor.com
 


Customer Success Manager - position 158

Job Description
• Act as the customer’s focal point and provide Business and Technical services
• Manage commercial and technological aspects for customers
• Analyze and specify customer needs, analyze gaps between the customer's existing software system and Galor's new system
• Create and execute a project work plan (for the entire project lifecycle) and revise as needed to meet any changing needs and requirements
• Develop, build, and implement a work strategy with the customer
• Capable of providing training, support, and software implementation

Requirements
• Proven experience in international customer management, in complex environments , with a strong emphasis on business aspects - Mandatory
• Bachelor’s degree - Advantage
• Experience with the tourism industry - Advantage
• Training experience - Advantage
• Excellent English writing and verbal skills – Mandatory
• Additional languages - Advantage
• Willing to travel abroad

Personal Attributes and Traits
• Communication: Exceptional communication, negotiation, and conflict resolution skills
• Problem solving: Resolve any issues that may come up during the project lifecycle
• Team work: Experience in collaborating with multiple company departments
• Capable of handling high-pressured situations and taking personal responsibility
• Ability to engage and build partnerships through consultative selling in an ongoing secondary sales cycle
• Strong analytical and business perspective
• Ability to multitask and handle various tasks and priorities


Business Intelligence (BI) - Developer Position - position 162

Job Description
• Be a part of a quality BI team in Galor’s R&D department
• Develop BI and reporting solutions for external and internal use
• Work closely with engineers, product management, QA and the Customer Department to develop business inteligence dashboards and operational reports that meet functional and non-functional requirements on schedule
• Develop and understand complex T-SQL ETL procedures
• Work closely with the customers for Tier 3 support
• Possess a thorough understanding of the business logic of Galor's product
Requirements
• Relevant Bachelor's Degree - mandatory
   o Degree in Industrial Engineering - advantage
   o Degree from a known University - advantage
• Excellent knowledge of relational databases and SQL - mandatory
• Experience with SQL Server Reporting Services (SSRS) - advantage
• Development experience with QlikView - advantage
• Excellent ability to understand business processes
• Ability to deliver results in a fast paced and dynamic environment
• Strong analytical and problem solving skills
• Excellent interpersonal skills, proactive, and able to work independently

Infrastructure Developer - position 163

Job Description
• Managing the delivery of multiple complex simultaneous development projects from design through to release
• Capable of understanding and contributing to the technical solution from design through to code level
• Development and designing solutions for integrations with third parties and infrastructures for cloud based product
• Work with Software Engineers, Product Management, QA, and IT teams to develop and maintain products that meet functional and non-functional requirements on schedule
• Engage in searching and reviewing new technologies and 3rd parties continuously

Requirements
• B.Sc. in computer science or engineering (preferably with honors), or an equivalent army service – Mandatory
• 5 years experience of hands-on development of complicated Web/Cloud system (Client, Server side & service and DB) - Mandatory
• Significant experience in the system’s current technologies – Microsoft .NET/C#, C++, MS-SQL, AWS – EC2/S3 - Mandatory
• Prior experience in a technical leadership position - Mandatory
• Knowledge with Design patterns / Principles – Mandatory
• Experience with Agile (Scrum, Kanban) methodologies - Advantage
• Familiar with continuous integration - Advantage
• Capability to search and review technologies and 3rd parties continuously
• Familiar with a variety of cloud related technologies and products
• Provide third-level support to business users
• Excellent interpersonal skills, proactive, fast learner
• Excellent English writing and verbal skills – Mandatory


  

Please send your CV, with the job title in the subject, to jobs@galor.com 
 

 

Testimonial

"I would characterize them as technically savvy, business oriented, partner centric and very practical and pragmatic about business"
Roshan Mendis, President of Zuji and Regional Vice President of Travelocity Asia Pacific

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