Travel Software for Travel Agents, TMCs, Airlines and Tour Operators

Whitepaper

Download the “Business Intelligence: A Critical Tool to Enhance TMC Profitability” whitepaper.

The whitepaper was written by Norm Rose from Travel Tech Consulting. Norm is a travel industry veteran with 28 years of hands-on experience.


Table of contents:

  • Business Intelligence the Key for TMCs Survival
  • Surviving the Global Recession and Thriving through the Distribution Turmoil
  • The New Role of the TMC
  • The Changing Economics of the TMC Market
  • Business Intelligence
  • The Role of BI in Measuring and Tracking Change
  • The Role of BI in Understanding TMC Profitability
  • Developing a Clear Delineation between Account Management and Consulting
  • Defining New Client Services
  • Summary


Business Intelligence the Key for TMCs Survival

Commissions are disappearing, TMCs service fees are spiraling downward, GDS financial assistance is being reduced or eliminated, traditional distribution platforms are being challenged; all of this while the business traveler is embracing new online and mobile technology. Is your TMC positioned to survive these changes? TMCs can no longer operate in a mode of business as usual. Dramatic changes in fees and revenues are forcing TMCs to change their operating model. The key for survival is an expansion of core services supported by a robust business intelligence (BI) platform.

Travel Management Companies (TMCs) must evolve their focus from transaction processors to strategic consultants. At the heart of this transformation is a comprehensive business intelligence (BI) solution. Rather than generating reports, TMCs must use BI to clearly identify areas of growth in order to maximize revenue from clients. TMCs must use BI analytics to understand the profitability from different activities and channels. A robust BI solution must also identify savings opportunities for their corporate clients while measuring the behavior of the corporate traveler.

This paper describes the changing marketplace and provides practical advice to TMCs on how to use BI to evolve their businesses. 

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Testimonials

"Galor has always been one step ahead of the market"
Yacov Kopelovitz, Country Manager Israel, TravelPort GDS

Travel Booster is an innovative travel software developed by Galor Systems & Software Development. Established in 1989, Galor is a leading supplier of travel technology, boasting a client base of over 600 customers in more than 15 countries around the globe. 

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