Travel Agency Mid Office

What is Travel Agency Mid Office ?

Additionally, travel agency mid office can help agencies keep track of their financials, including invoicing, billing, and accounting. By automating these processes, travel agencies can save time and money, reduce errors, and increase profitability. Overall, travel agency software can help travel businesses run more efficiently and provide better customer service.

Travel Agency Mid Office Use Cases

So, how exactly can you use travel agency mid office to further your business? Here are some of the most common and vital use cases.

1.PNR Synchronization

Good software include a sophisticated, tight, automatic, and seamless synchronization with all GDS’s (Amadeus, Sabre & Travelport) . Any action that is done in the GDS automatically captured in Travel Booster –supports itinerary, price, ticketing, refund, re-issue, void, EMD, and UDID/special remarks.

2. Itinerary management

Travel agencies can create and manage detailed travel itineraries for customers, including flights, accommodations, and activities using the software. The itinerary can be customized to suit each customer’s preferences.The order summery  is sent to the customers This allows  them to keep track of their travel plans.

3. Customer relationship management

Agencies can manage customer information, including contact details, booking history, and preferences by utilizing their software. This information can be used to personalize the customer experience and create targeted marketing campaigns to increase customer loyalty.

4. Accounting and financial management

Software for travel agencies can streamline accounting processes, such as invoicing, billing, and payment tracking. This can reduce errors and save time, allowing agents to focus on other aspects of their business.

5. Reporting and analytics

Another use case for travel agency mid office is that it can generate reports on various aspects of the travel agency’s operations, including sales, revenue, and customer satisfaction. This data can be used to identify areas for improvement and make informed business decisions.Travel Agency Mid Office Power BI, gain insightful data analytics and reporting tools to optimize strategies and identify profit-growing opportunities.

6. Export Data

Travel Agency Mid Office enable to export data to all necessary systems: clients, data, and procurement system & Support DWH.

7. Compliance with strict security standards

Travel Agency Mid Office   with  high level of security enabling service provision to clients such as government entities, security organizations, and technology companies. ISO/IEC 27001 , ISO/IEC 27017 &  GDPR.

8. Advanced Architecture

Travel Agency Mid Office ‘s architecture is highly flexible and can be configured/ customized to address the needs of each customer in an economic manner.

Support, multiple countries, branches, segments & brands, languages & currencies.    Full Customization Capabilities- Make it your own based on your business needs.

Travel Agency Mid Office Features and Benefits

There are a multitude of features and benefits of software for travel agents. 

• Customer management features – This allows travel agents to keep track of their clients’ preferences, travel history, and other relevant information. By having this information readily available, travel agents can provide a more personalized and tailored service to their clients.
• Increased efficiency – By automating many of the manual processes involved in running a travel agency, travel agents can save time and focus on providing better service to their clients. This, in turn, can lead to increased client satisfaction and loyalty.
• Improved accuracy – With automated booking and inventory management systems, travel agents can reduce the risk of errors and double bookings. This can help to improve the overall quality of service provided by the travel agency and enhance its reputation.
• Business intelligence – This allows travel agents to analyze their business performance, track sales and bookings, and identify areas for improvement. By having access to this information, travel agents can make informed decisions about their business and improve their service offerings.
• Manage All Customers and trip – Effortlessly manage all customers and trip information from easily accessible Travel files, enhancing efficiency and enabling quick changes. Get to know your customers with customer value management tools. Manage an unlimited number of travelers and their profiles, services, purchases, and profitability from comprehensive travel file for individuals.
• Financial Managemen – All your financial management in one place – Flexible infrastructure to support different countries VAT regulations, automatic reconciliation for suppliers, BSP & corporate customers, Currency exchange rates optimization, automatic export of hand-off file with account transactions to general ledger. Gain full control over profitability and manage transactions in multiple currencies.

  SaaS (Software as a service) web-based system hosted on amazon web-based services.

  System performance, stability (ensuring continuous availability and secure information), and reliability.  Elastic cloud infrastructure that adapts dynamically to rapidly evolving customer needs.